Supported HP Printers & MFPs

FIRMWARE NOTES – IMPORTANT

HP Futuresmart printer models released from January 2022 are of the “Futuresmart Modern” generation and require the HP FutureSmart 5.7 Firmware. The list of these HP Modern devices is available below.

From the FutureSmart 5.5 firmware release, TLS 1.3 is enabled by default and as such the Celiveo Printer Agent may not function properly as some web services only support TLS 1.2 as of today.
To learn more about that situation, please read this article.

Do not use HP Futuresmart firmware 4.9.0.1 as some problems have been encountered.
If you are using HP Futuresmart firmware 4.10 or later, you need to enable port 9100 during the synchronization and disable it once the synchronization is complete. To learn more about how to enable/disable port 9100, please see the Celiveo Manual.

List of HP printers and MFPs accepting the embedded Celiveo agent

for advanced features such as on-screen interaction, card authentication, access control…

Other HP printers and MFPs

Celiveo 365 supports non-FutureSmart HP printers using the Celiveo UPE IoT service (Universal Printer Endpoint) and smartphone authentication and interface to select/release/delete print jobs. It is running on a Windows instance on intranet or Private Cloud.